Warranty Information

Thank you for your interest in products from SimPole, Inc.

What does the limited warranty cover?
The limited warranty covers any defects in material or workmanship under normal use during the warranty period. During the warranty period SimPole, Inc will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

How long does the warranty coverage last?
Warranty coverage is good for 180 days from the date of purchase with few exceptions as follows.
SimPole Clamps bodies carry a 5 year  warranty from time of purchase.
SimPole Carbon Fiber Poles carry a 5 year warranty from time of purchase.

What does this limited warranty NOT cover?

  • Conditions, malfunctions or damage resulting from defects in material or workmanship.
  • Damage caused by customer negligence.

What do you have to do?
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. Sim1pole@gmail.com or 928-237-4189